Refund policy

RETURN & REFUND POLICY

Last updated: September 16, 2026

At HYPCULT, our products are made especially for you after an order is placed. Because our products are made-to-order, we do not accept returns or exchanges for change of mind, incorrect size selection, or personal preference.

DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS

If you receive a product that is damaged, defective, misprinted, or different from what you ordered, please contact us within 7 days of delivery.

Please provide:
• Your order number
• Clear photos of the product
• Clear photos of the packaging
• An unboxing video, where available

After reviewing the issue, we may offer a replacement or refund where the issue is verified.

WRONG SIZE OR CHANGE OF MIND

We do not accept returns or exchanges if you selected the wrong size, colour, or product, or if you simply changed your mind after placing your order.

Please check the size chart and product details carefully before placing your order.

ORDER CANCELLATION

Orders are processed for production after they are placed. Therefore, cancellation requests may not be accepted once an order has entered production or fulfillment.

If you need to request a cancellation, contact us as soon as possible after placing the order. We will review the request based on the order status.

REFUNDS

Where a refund is approved, the refund will be processed to the original payment method used for the order, subject to applicable payment-processing timelines.

If a replacement is approved, HYPCULT will arrange the replacement according to the circumstances of the issue.

RETURN SHIPPING

For an approved return caused by a defective, damaged, or incorrect product, HYPCULT will provide instructions for the return.

Returns arising from incorrect size selection, incorrect address information, refusal to accept delivery, or change of mind may not be eligible for a refund or free replacement.

RETURN TO ORIGIN (RTO)

If an order is returned because the customer provided an incorrect or incomplete address, was unavailable to receive the order, refused delivery, or otherwise caused the shipment to be returned, additional shipping or reshipping charges may apply.

CONTACT US

For return or refund requests, please contact us through the contact details provided on our website and mention your order number.

We reserve the right to review each return or refund request based on the condition of the product and the circumstances of the order.

Nothing in this policy limits any rights available to consumers under applicable Indian law.